Summer, 2009

Let's Be Friends
Recently I watched a friend interact with people as he went about normal activities. The auto repair shop, an outlet store, post office, bank, etc.; everywhere he went he had friends and made new ones.
This same fellow also recently decided against a local advertising package special deal, in part because it might be successful and he already frequently deals with the problem of too much work and too little time.
What does one thing have to do with the other? It's the making friends that gets him so much business.
Social media marketing. Interactive Web 2.0. Networking. Whatever you call it, it's all the rage these days in small (and not so small) business circles. And rightly so.
Networking is a very effective tool, and not just for finding new business.
Social marketing is also a good way to:
- Keep in touch with the needs and concerns of your target market
- Provide real time personal customer service
- Make new contacts for learning, referals and joint ventures
Some folks think social networking is a waste of time. And it can be if you get caught up in endless socializing without planning your activities, setting limits and keeping your goals in mind.
Others have a mistaken idea of what networking is; what it can and can't do.
Still others think that all they need to do is post lots of ads and promotional messages on every blog and forum they can find.
None of these is the right way to go about it for the best results. Posting nothing but self-serving ads will get you labeled a spammer. You'll be ignored at best, and possibly banned.
If you mostly just "lurk" or post inconsequential messages, you will waste time and have little or nothing to show for it.
So, what's the right way to go about social networking? There is no single correct formula. Some people have that type of personality and it seems to come naturally to them. And some of us have to work at it.
There are resources out there if you need help. Contact me today for a consultation.

This column focuses on easily confused words and common language mistakes.
Whole means complete, total or entire.
Hole is a gap, pit, opening or weakness.
I can't believe I ate the whole thing.
Every golfer dreams of a hole in one.
A Week is seven days.
Weak means fragile, or not strong.
The seminar will be next week.
Bad eating habits made him feel weak.
Your turn readers. What word foul-up drives you to distraction?